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TLS version 1.2 is supported, by JSM ?

Sonia Mathew
Sonia Mathew March 7, 2025

Hello,

Auto ticket creation from .net platform  to  JSM is not working for past few days. This feature was working for past 4 years using TLS 1.2.

Is TLS 1.2 is still supported?

 

 

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Marc - Devoteam
Marc - Devoteam
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March 7, 2025

Hi @Sonia Mathew 

It could be that the cipher suite used is to old, see the following article on the most updated TLS cipher suites supported

https://support.atlassian.com/security-and-access-policies/docs/supported-security-protocols-for-atlassian-cloud-products/ 

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