Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Two email addresses for one jira service desk project?

Marek
Marek
Contributor
December 13, 2021

Can I have two email addresses associated with one jira service desk project?

Answer
Watch
Like Be the first to like this
363 views

1 answer

1 accepted

2 votes
Answer accepted
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
December 13, 2021

On Cloud you have the one Atlassian provided and you can create one custom email.

View More Comments
Marek
Marek
Contributor
December 13, 2021

Unfortunately, we need both email addresses to have our domain name in it.

Like
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
December 13, 2021

That isn’t an option OOTB. Consider an addon like JETI or similar.

Like
Thomas
Thomas
Contributor
December 14, 2021

@Marek, I agree with Jack. Use JETI. It is a good and inexpensive application that will give you advanced email handling features.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events