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Undo removed queue

Jim May 8, 2022

I checked an issue in one of my queues and deleted it, but something went wrong. The entire queue was deleted.

Now I can't get it undone. It was the main queue for most recent changes for all our team.

Is theer an UNDO function?

This happened far too easily, without any warnings or confirmations.

I feel there's an improvement taht could be made here somewhere.

/Jim

 

1 answer

2 votes
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2022

Hi @Jim , there's no undo function for queues, you'll need to recreate it and know the filter criteria.

Jim August 17, 2022 edited

Well, that was half the answer.

My other question was perhaps rethorical, but WHY s there an obvious trashbin icon closeby when you want to delete checked spam issues, that does not explicitly say You Will Erase The Entire Queue, Not Your Issue? And the proper delete issue-function is hidden behind an ellipse [...] icon?

I will not make the mistake again I hope. But, we're changing staff regularily and I have already had it happen once again since I asked last.

Kindly
/Jim

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