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Use dot notation for an assets field in automation

Michael Frade
Contributor
July 28, 2025

Making schema changes and trying to migrate existing tickets in a multi select asset custom  field from object type A to Object type B. Label for Object type B is in an attribute of Object Type A called Name.  Have the query to get the impacted issues but getting stuck on the syntax to pull the attribute in Object A to use for a lookup to find the Label in Object B.

Tried {{Cf_123.name}} and other variations with no luck 

Any help would be appreciated

Thank you

1 answer

1 accepted

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Answer accepted
Jeroen Poismans
Community Champion
July 30, 2025

Hi,

In automation you can use smartvalue as follows:

{{issue.customfield-exact-name.attribute}}

So for 

Field: Affected Assets

Attribute: Name

It would be:

{{issue.Affected Assets.Name}}

Hope this helps!

Michael Frade
Contributor
July 31, 2025

not sure what I was missing but retyped it out in the same format and it worked.

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