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Using a form from automation jira cloud

Luis alejandro Deobarro Navarro
Luis alejandro Deobarro Navarro March 20, 2024

Good morning:
Is it possible to launch a JSM form and once filled it creates an issue from automation for jira cloud?
Thank you very much in advance
Best regards

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Marc - Devoteam
Marc - Devoteam
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March 21, 2024

Hi @Luis alejandro Deobarro Navarro 

I don't get your request.

Forms are used within JSM request types, based on creation of the request an issue is created in Jira.

I don't see where automation comes in to place?

Our Am I not understanding you correctly?

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Luis alejandro Deobarro Navarro
Luis alejandro Deobarro Navarro March 26, 2024

Good morning:
The intention is that from a field, a form could be launched for the agent to fill it and create a new request.

Best regards

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