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View JIRA Service Desk Email Inbox

Andy Müller
Andy Müller
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September 10, 2018

Is there a way to view the JIRA Service Desk email inbox or even just the emails for an issue?

He have a few customers that are not able to "write above the line" and then the reply comments from them are just empty.

We have the cloud based Service Desk with an atlassian.net address. So the inbox doesn't belong to us.

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Jack Brickey
Jack Brickey
Community Champion
September 10, 2018

I don’t believe so. I would recommend setting up you own custom email rather than relying on the one provided by Atlassian.

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