What will happen to other project in jira SM if one reach the max file size in attachment

[Josephine Serruys]

Hello,

We have a request from one client to increase the file size of the project.

I'm worried about the impact for other projects, could you please tell us the consequences.

[Ismael Jimoh · Accepted solution]

Hi @Josephine Serruys 

The most likely issue is you run out of storage Space which could impact creation of issues and adding attachments in other projects.

To my knowledge (as one is not clear on the full Atlassian cloud infrastructure) users have a maximum of about 250Gb for storage on standard and premium instances and unlimited for enterprise cloud instances. If this is the case you consider either:

• Informing the client of the restrictions or
• If you can afford it move to an enterprise instance which costs more.

I would suggest raising a question directly to Atlassian support as they will be in the best position to tell you what would happen here/confirm my suspicions.

Regards

[Ismael Jimoh]

See the reply here: https://community.atlassian.com/t5/Confluence-questions/Atlassian-Cloud-storage-limits-exist-or-not/qaq-p/768477 from Atlassian about this topic.

It is a bit dated so I will contact support again on this topic.

[Josephine Serruys]

Hello,

I read a lot of different info regarding the limitation of Jira cloud storage, but it was not clear to me which is the updated one?

There is some info that is 2GB max per product, and I saw some 2GB per file request?

could you please clarify this information?

Thanks 

[Ismael Jimoh]

The latest from Atlassian is 250GB at least also verbally as of yesterday in a discussion with a migration manager.

See: https://www.atlassian.com/software/confluence/premium (I see premium is unlimited now and standard is 250GB).

Check this please.