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When does Account recreation happen in Jira for the deleted account?

Balaji Suresh (bsuresh) March 15, 2023

I have deleted an account from Jira Admin page - Managed Accounts section,  which was with email abc@domain.com.

As per the meesgae, this account deletion will happen completely after 14 days.

Question:

I want to bring in the same account abc@domain.com into system without cancelling the deletion. Is it possible? If not me, can Atlassia Support can do the cleanup before 14 days?

Reason for ask:

The mentioned account was in Disabled state in Jira though it is enabled in Azure AD. Also, I didn't see "Reactivate account" in editable state as it was coming from Identity provider. So, I am doing this cleanup and recreation.

 

Please help with your suggestions.

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