Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Where can I find global permissions in JSM?

Fahad Akhtar
Fahad Akhtar
Contributor
May 21, 2024

Hi,

Where can I find global permissions in JSM? I got an email from Atlassian as I'm an Org Admin. It says JSM users who may or may not have a license can view and potentially create and edit content in Confluence. I do not wan this as I only want licensed users to have such access. Where can I go to turn off this global permission?

Screenshot 2024-05-21 170855.png

Answer
Watch
Like Be the first to like this
160 views

1 answer

1 vote
Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 21, 2024

Hello @Fahad Akhtar 

The setting you are seeking is in Confluence, not JSM.

You need to go to the administration options in Confluence - in Confluence click the gear icon by your avatar.

Then, in the navigation panel on the left, expand Security and select Global Permissions.

That will show a page labeled Global Permissions with multiple tabs, one of which is named JSM Access.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events