Which project template should I use to create a project for non-IT team who needs change management

[Marek]

Non-IT team needs service desk and change management function. Can I use General service management template and add change management function? If yes, how?

[Brant Schroeder · Accepted solution]

@Marek That template would work just fine.  You can then create your own request types and workflows to meet your needs.  Atlassian has a great KB about change management configuration here: https://confluence.atlassian.com/servicedeskcloud/managing-changes-with-your-it-service-desk-817562147.html