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Why are attachments failing to upload?

Priyanka Agrawal
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August 23, 2023

We are using Jira Cloud and all our users get the following error when trying to upload an attachment. It doesn't seem to be a missing permission issue because this started happening today. What could be the reason for such behaviour? Any idea, please?
P.S. - It is not a browser issue because this has been tried in different browsers.

Capture.JPG

1 answer

1 accepted

1 vote
Answer accepted
marc -Collabello--Phase Locked-
Community Champion
August 24, 2023

Hi @Priyanka Agrawal ,

This problem might have been caused by an outage: https://jira-software.status.atlassian.com/incidents/b2mvc4m0cbp4

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