Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why are the answers on my first posts immediatly tagged as "accepted" answers?

Claude
Contributor
January 6, 2025

I made my first post here: https://community.atlassian.com/t5/Jira-Service-Management/How-to-add-collaborators-not-agent-to-JSM/qaq-p/2908232

And for some reasons all the answers were flagged as "accepted" without me clicking so. Who set them as accepted? Why is that being done. It should be the creator of the post to decide wether his issue was solved or not.

2 answers

2 accepted

4 votes
Answer accepted
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2025

Hi Claude - Welcome to the Atlassian Community!

Not sure who or why it was marked accepted, but I have turned those off for you. In the future, you should be able to simply click the button when it is green to unaccept. 

Claude
Contributor
January 7, 2025

I see. Thank you for your explanation

Like • John Funk likes this
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2025

You are welcome!

3 votes
Answer accepted
Jeroen Poismans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2025

Hi Claude and Welcome to the Community!

Answered questions are also reviewed by other Community Leaders. If someone who asked a question, forgets to accept an answer or a Community Leader comes across a good answer that has not been accepted, they can do so in their role of Community Leader.

Jeroen

Claude
Contributor
January 7, 2025

Hi Jeroen,

Thank you for explaining that to me. I appreciate the quick reply!

Claude.

Jeroen Poismans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2025

You're welcome!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events