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.coop domain addresses not allowed

Rob Peterson
Contributor
July 25, 2022 edited

For some reason, we have a customer that cannot be added into the JSM project as the authentication when entering the customer states the email address not valid... the email address ends in a .coop domain ... Any ideas or is this a bug?

2022-07-25_111919.png

1 answer

0 votes
Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 25, 2022

Hi @Rob Peterson 

As this is controlled by Atlassian please raise the  support ticket and check whether coop domain can be added and validated.

Thanks,

Pramodh 

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