customising customer group name

[Josephine Serruys]

Hello,

Recently I customised the name of the customer group in Jira SM. Is there any impact on automation?

I was not aware that when you just change the name because there was a typo then automation rules will no longer work

Does anyone know why is it like this?

[Jack Brickey]

It sure could depending on the automation. If you can share the automation we should be able to share it out what needs to be changed.