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default priority on the tickets are set as Medium P2 but it should not

shivani shirguppi
Contributor
June 13, 2023

default priority on the tickets are set as Medium P2 but it should not

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Steve Long -Evelon-
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June 13, 2023

Hi @shivani shirguppi

Within the Priority Scheme for the project in question, there is an option to edit the default priority.

Go to Issues -> Priority Schemes. Find your scheme and click Edit. There will be the Default Priority field, where you can choose the default priority for the Priority Scheme.

Hope that helps - Steve.

shivani shirguppi
Contributor
June 13, 2023

Thank you @Steve Long -Evelon- 

Jaime Laird
Contributor
October 3, 2023

Is there a way to have the default priority be blank (i.e. priority is only assigned manually)?

Steve Long -Evelon-
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October 12, 2023

@Jaime Laird unfortunately not - it's a required system field. As a workaround, you could create a new priority called something like 'None' and have this as the default.

Jaime Laird
Contributor
October 12, 2023

Ya, that's what I ended up doing, thanks @Steve Long -Evelon- 

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