i need a list of where i am the approver. where do i get this list?

[Lori Mc Donald]

i need a list of where i am the approver. where do i get this list?

[Marc - Devoteam]

Hi @Lori Mc Donald 

Welcome to the community.

You use the JQL: "Approvals[Approvals]" = myApproval()

[Lori Mc Donald]

Hi Marc - Thank you. What is a JQL? Im just a basic user. Where do i find this JQL

[Dirk Ronsmans]

@Lori Mc Donald ,

JQL is the "advanced jira query language" you can use instead of basic filtering

https://support.atlassian.com/jira-service-management-cloud/docs/use-advanced-search-with-jira-query-language-jql/

[Marc - Devoteam]

Hi @Lori Mc Donald 

On searching for issues/work items, there is an advanced option on the right hand side of the search bar, select this and paste the JQL I provided.

[Lori Mc Donald]

Yeah, no. Not working. Can this program not just make a queue for where one is an approver - Why wouldn't there be a queue for something for obvious? Especially for managers? I really need a basic queue thats there all the time!! @Marc - Devoteam  are you part of this program or just a community member?

[Dirk Ronsmans]

@Lori Mc Donald ,

If for managers, why not just do it through the Portal?

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-approvals/

By going to your portal and clicking on your account avater in the top right corner you can see a menu entry for approvals:

This will show you all isseus where an approval is needed or the history of what you approved

Unless it specifically states we are from Atlassian we are all just community members trying to help eachother :)

[Lori Mc Donald]

Can i not just have it on the main dashboard? Im a manager and im am an approver - I would like it one place and not jumping between portals. I want it on the user face....under VIEW ALL QUEUES.... I want one queue called "AS APPROVER". how do i make this happen? @Marc - Devoteam 

[Dirk Ronsmans]

Of course you can..

Add a new queue and in the filter enter the query that @Marc - Devoteam  provided:

"Approvals[Approvals]" = myApproval()

This will give you a dyanmic queue where each person will see their own work itemspending approval

https://support.atlassian.com/jira-service-management-cloud/docs/create-a-new-queue/

The initial list of queus is just there as an out of the box example but you can adapt (and should adapt) them depending on the information you need to see