my created service request type it doesn't appear in my service requests list

[Wout]

I copied the 'onboarding employee' service request and changed the name into 'off boarding employee' . When I try to use this service request type in 'create' it doesn't appear in the options, see picture. Also it doesn't appear in the portal either, see picture. 

[Manon Soubies-Camy · Accepted solution]

Hi @Wout,

Does this request type have restrictions? You may not be authorized to raise this specific request:

Hope this helps!

- Manon

[Wout]

Thank you Manon for your suggestion.  Yes, the service request has restrictions. I added my name to it to give myself permission to use it.

KR,

Wout.

[Wout]

Following what I said above, I double checked the permissions again and added my name. Now it works!

[Manon Soubies-Camy]

Great, glad it helped!