How to add Team into Responders field of incident via automation in Jira Service Management Cloud. I used this article -
, but when I apply the following code, I get no errors but responders field is not updated:
{ "fields": { "customfield_10056": [ { "add":[ { "ari": "05e5a592-ae7c-4902-9cd8-b8dabb579116", "name": "EBAS-China-LAD", "type": "team", "avatarUrl": null } ] } ] } }
As ARI, I used Team's id.
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I tried to use this format, but it didn't work either:
{
"update": {
"customfield_10056": [
{
"add":[
{
"ari": "ari:cloud:opsgenie::team/05e5a592-ae7c-4902-9cd8-b8dabb579116",
"name": "EBAS-China-LAD",
"type": "team",
"avatarUrl": null
}
]
}
]
}
}
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