Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

reports through customer portal

Angel Salazar October 21, 2024

Customer portal users are required to be able to view reports through the customer portal (not within Jira Service Management). Is there a plugin that allows people to access reporting through the client portal and outside of Jira even without a license.

2 answers

2 votes
Joseph Chung Yin
Community Champion
October 21, 2024

@Angel Salazar -

Welcome to the community.  The add-on that @Anandhi Arumugam _Cprime_ suggested is a great add-on.  Here are a few more -

https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?hosting=cloud&tab=overview

https://marketplace.atlassian.com/apps/1219230/advanced-portal-reports-for-jira-service-management?tab=overview&hosting=cloud

I would also recommend that you add yourself as a watcher of this enhancement ask to Atlassian - https://jira.atlassian.com/browse/JSDCLOUD-2736

Best, Joseph Chung Yin

 

0 votes
Anandhi Arumugam _Cprime_
Community Champion
October 21, 2024

Hello @Angel Salazar Welcome to the community!

To show reports on customer portal, you can try the following app

https://marketplace.atlassian.com/apps/1217341/charts-and-reports-for-jira-service-management?tab=overview&hosting=cloud

Hope this helps!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events