we are in the process of integrating Jira and fresh service. by Jira automation
1. Once I update a comment the same comment is passing to fresh service.
2. likewise, if fresh service updates something it should update the Jira ticket.
in situation 2 is there any way of trigger back and send the same comment back to freshservice?
And how can I restrict this in automation?
is there a way of finding out whether the update is done by rest API or by user
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.