Ability to show when the context of a custom field is changed within an issue

[Randy Padgett]

We have a project that uses a RAG (Red, Amber, Green) custom field for project status and the team would like to see the date that an issue entered a specific RAG, so we can provide a visual showing how many days an issue has been Red, Amber, Green etc.

Can this be achieved by pulling data from the history tab somehow to populate another custom field for reporting? 

[Dave Rosenlund _Trundl_ · Accepted solution]

Hi, @Randy Padgett  👋

I don't have a ready-made 'how to' answer — maybe someone else will — but I think you will want to look into Atlassian Automation, and, more specifically, Smart Values.

Hope this helps,

-dave

[Rebekka Heilmann _viadee_]

Probably too late for @Randy Padgett but just in case someone else sees this:

Automation is the easiest way. You'll want to use the "field changed" trigger and then simply take the current date and populate a second custom field.

For the "how many days" your team would then have to "count", but i guess that would be acceptable.

The whole history can be access via API.