About post function for update issue custom field

[Huy Tran Cong]

Instead added a simple instruction by adding %% CURRNET_USER %%. in this case, I want to add user at custom field. For example the field "supporter". But I don't know what the command or JQL is like. please help me

[Ste Wright · Accepted solution]

Hi @Huy Tran Cong 

Welcome to the Community :)

I'd suggest doing this via Automation in Cloud, rather than a Post Function.

For example, to add the creating user to the field "Supporter" after an issue is created, you could:

1. Go to Project Settings > Automation
2. Press the blue Create Rule button
3. For the Trigger, select Issue Created
4. Add an Action, Edit Issue. Select the field "Supporter" and choose to copy it from the Creator of the Trigger Issue (copy from... options can be accessed via the breadcrumbs menu (...))
5. Give the rule a name and publish it

Let us know if this works for you, or if you'd like more assistance with your specific scenario, please provide more details!

Ste

[Huy Tran Cong]

Thanks  for your answer.. I used "Automation" function and it worked. I find this function useful

[Juan Manuel Ibarra · Accepted solution]

Hello, in the case of this postfunction which is "Update custom field value" you cannot enter other values similar to %% CURRNET_USER %% or %% CURRENT_DATEANDTIME %%. If what you need to do is copy the value of another user type field into a custom field, I recommend using the postfunction "Copy Value From Other Field"

[Huy Tran Cong]

Thanks  for your answer. I don't use this function anymore. I use the other is automation function

[Raman Bandarenka]

@Juan Manuel Ibarra there is also a note for cascading fields there in Post Function for the workflow:

For Cascading Select fields, you can use either the value or the id of the option to be selected.

But in which format shall I put the option ID there? I have 

customfield_11803
context = 13317
parent option ID = 12486
child option ID = 16019

So, shall I put just 16019 to apply for the field, or should it be smth like option_16019, or 12486/16019 ?