Add a document to a automatization

[Daniel Del Ordi Garcia]

in an automation that I have created, who when I trigger it manually can attach a file as user input, is this possible?

[Jack Brickey · Accepted solution]

Hi @Daniel Del Ordi Garcia ,  welcome to the community.

While automation does support "prompt for input" on a manual trigger, attachments is not one of those options, unfortunately. Maybe you could explain in more detail your used case, and what you're trying to accomplish to see if there's an alternative approach.

[Daniel Del Ordi Garcia]

I wanted to send an email automatically when a issue transitioned a specific state. When these happen, i need to add to this email an attachment with other Issue's elements.

[Daniel Del Ordi Garcia]

So the workflow will be: Transition to a status, the automation runs, it ask for a file to attach at email and it send the mail with the file.

[Jack Brickey]

Understand but the automation can't ask for a file. 

[Aron Gombas _Midori_]

@Daniel Del Ordi Garcia See if the Better PDF Automation app works for you!

With this app you can create an automation rule that:

1. is triggered by an issue transition,
2. will generate a PDF document of another issue,
3. ...and send a custom email with the PDF document as email attachment!

The rule will look something like this:

Just follow this tutorial!

(This app is developed and supported by our team.)

[Daniel Del Ordi Garcia]

Thank you for the information! Your application is really good, but I don't think it meets my requirements. I need to attach a specific file to an email.

So the workflow will be: Transition to a status, the automation runs, it ask for a file to attach at email and it send the mail with the file.

[Aron Gombas _Midori_]

So, automation rules are executed in the background. They cannot provide the UI to upload the file.