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Add parent when new ticket created with automation

philipf
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January 29, 2024

Hello and thank you.


I have a project that I am tracking monthly tickets that go out to different teams.

- Ticket type A or ticket type B goes to a client team

- each client  has it's own epic

- I have an automation rule to create a new ticket every month

- I want that new ticket to be added to the epic parent client ticket

---

when i look at the automation, i go to edit issue, and select parent as a field, but all i see is current or trigger issue as options.


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philipf
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January 29, 2024

I am an idiot, i just typed in the epic number and it worked. 

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