Add status in workflow/process (admin rights)

[Julian Vollmer]

Hi y'all, 

i'd like to have another column in my kanban-board. 
If i want to add a new column it says: Please add status in your kanban-board before, so that the column could be displayed on your board. 

Thanks in advance.

[Trudy Claspill · Accepted solution]

Hello @Julian Vollmer 

Welcome to the Atlassian community.

Based on the image you provided you are working with a board for a Company Managed project, and the project is not using the Simplified Workflow.

Do you want to only add a new column, and move one of the existing statuses to it? Or do you want to add a new column with a new status?

If you want to add a new status, only a Jira Administrator can add a new status to your workflow.

[Julian Vollmer]

Thanks for the quick reply.
I want to only add a new column, and move one of the existing statuses to it.

[Trudy Claspill]

Are you an Administrator for the board or a Project Administrator for the project the board references?

[Julian Vollmer]

Project Administrator i guess. I made the in-house Order for the project and initialized the basic setup for the board.

[Trudy Claspill]

If you view the Allgemein tab for the board do you see yourself listed as an Administrator for the board?

Is this board for only one project? Can you share with us the Filter Query listed on the Allgemein tab?

Can you navigate to Projekteinstellungen and then select the People option and confirm that the Administrator role is assigned to you for this project?

[Julian Vollmer]

Yes the board is for only one project.
I can't find the mentioned Allgemein tab. But theres my name in the lead column of my Project and I found the proof, that i'm the project manager.

Is project manager equivalent to project admin?

Seems like i'm not the admin, but contacting an admin isn't possible, because no contact option is configured (see picture below)

[Trudy Claspill]

Allgemein = General

Click there then check if your name is in the Administrators box. If it is, then you are an Administrator for the board.

Project Lead is not equivalent to Project Administrator.

To determine if you are a Project Administrator for the project click on Project Settings.

Then click on People.

Then find your name in the list and click on the Roles field to see if you are assigned the Administrator role. If you name is not explicitly in the list then you may have access as a member of a user group assigned to Roles.

If you don't have Administrator access to the board, or Project Administrator access, then you won't be able to add a column to the board. You will have to contact the board Administrator or Project Administrator for help.

As a final resort you can contact the Jira Administrator. If the Contact Administrator option is not enabled you will have to reach out to them in another way. I would suggest you try the same contact for the person who created the project for you.

[Julian Vollmer]

I withdraw the question.

I'm admin of the board and the project. Obviously the defined workflow in company managed boards is  blocked for changes. (for people with no ultra admin rights)

ok sry for your time. Not satisfying at all.

[Trudy Claspill]

There are certain conditions where Project Administrators can modify a workflow for a project, but that is a separate question.

You said you just want to add a column to the board and rearrange the existing status/column mapping without adding a new status. That should be possible for a user that is a Board Admin and/or a Project Admin, according to this article.

https://support.atlassian.com/jira-software-cloud/docs/configure-columns/

If you would like to continue debugging this with us, can you

1. Confirm for us the type of project with which you are working? You can get that information from the Type column on the View All Projects page under the Projects menu.

2. Show us what happens when you click that + button to the right of the columns? Are you able to click on it and get some reaction?