Hi Yen,
According to our HipChat Senior Engineer we do have plans to provide a tighter integration between JIRA and HipChat in the future, but as of now, the integration only allows you to receive notifications in HC upon changes to JIRA issues, by adding a post-function to a certain workflow transition.
More information about it can be found here.
Please let us know if this answers your question.
Cheers!
Yen,
Also, when using JIRA, you can use the Invite users button to email users an invitation to create an account, those users are automatically granted access to the applications you've set as default on theApplication Access page.
Just visist: Cog icon >> User Managment.
Cheers!
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