Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

An internal error when uploading images to ticket

Rebecca Broom
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 7, 2015

File "image.jpg" was not uploaded

An internal error has occurred. Please contact your administrator.

 

Received this error today, just wondering if you have any ideas what could cause this? 6 images were attempted and 2 uploaded. 

Got a HTTP error when I tried to attach images to this as well.

Any help would be much appreciated!

1 answer

0 votes
Nick
Contributor
October 7, 2015

Some reasons I can think of

  • you have run out of space on partition with attachments directory
  • files are over the limit for upload

You can look in the JIRA log file for more clues as to what has gone wrong

<JIRA_HOME>/logs/catalina.out

 

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, likes for trees, atlassian community, social impact, tree planting campaign, community kudos, atlassian giving, environmental impact, sustainability, likes for good, atlassian social responsibility, community challenge

Make every click count—help us plant 50,000 trees! 🌳

Want to make your everyday Community actions directly contribute to reforestation? The Atlassian Community can achieve this goal by liking a post, attending an ACE, sending your peers kudos, and so much more!

Help us plant more trees
AUG Leaders

Atlassian Community Events