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Archive Issue still appears when viewing the Parent Epic.

Shawn Stevens
Contributor
December 30, 2024

We have started to use the archive issues and noticed that even though you have archived the issue it still shows as a child on the EPIC. 

Example we had an Epic (DEX-1175) which was set to done, but when you look at the epic the one archived issues still appears in a different status (which would have been at the time of Archiving)

When viewing the EPIC and its children the archived story still appears on the epic. Is this expected? I would have expected since the issue was archived that it would not appear as an active issue under the EPIC. 

To fix this, I unarchived the issue, remove the epic link and then re-archived it. Again we are just starting to use the Archive issue a little more in place of our other solution. 

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 30, 2024

Hello @Shawn Stevens 

It appears that this is expected behaviour based on changing it being logged as a Suggestion rather than a Bug.

https://jira.atlassian.com/browse/JRACLOUD-85350

Shawn Stevens
Contributor
December 30, 2024

Thanks. I have commented on that suggestion and added myself as a watcher. As i mentioned in the Suggestion. 

We are trying to avoid deleting issues since we are using Tempo Timesheets for time tracking. When you delete an issue you permanently lose all time tracking entries unless you know to move the time tracking to another issue. I'm not sure how Archiving impacts tempo timesheets, haven't had time to validate that part. 


Shawn Stevens
Contributor
December 30, 2024

Do we know, haven't asked Tempo yet, what happens if you archive an issue that did have time associated to it. 

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 30, 2024

I don't work with Tempo, so I don't have an answer to that question.

Like Shawn Stevens likes this
Shawn Stevens
Contributor
December 30, 2024

I didn't think you did, It was more of me thinking out loud and at the chance you might know. I will ask tempo. 

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