Auto approve using scriptrunner or automation for jira

[Mohamed Eltaweel]

Hi ,

We need to auto approve the approval requests if  "approval due date"  passed  ("Approval Due Date" < startOfDay())

How it can be implemented using automation fr jira or scriptrunner?

Thanks

[John Funk]

Hi Mohamed - You should be able to use a Scheduled component using Automation for Jira that will run based on your time schedule to execute a query and then perform actions. 

Go here: https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/

And then search for Scheduled. 

[Mohamed Benziane]

Hi @Mohamed Eltaweel 

In Jira service desk you can use automation.

You can follow theses instructions here, you just need to adjust the jql to match your requirement.

Hope this helps

[Mohamed Eltaweel]

Thank you Mohamed,

I already implemented it using the service desk Automation but the issue is :

If yesterday an approval request was sent and the condition was not valid, it will not be executed. Today, the ticket is still waiting for approval and the condition is valid, will jira execute the automation rule?  I believe it will not be executed, isnot it?

I am not sure if Automation for Jira can be used or not?

Regards