Automate the population of a JIRA custom field based on selection of other field in Service Desk (Li

[Lenka Chabicovska]

Hi guys,

we need to automate the population of a custom field in JIRA - "campaign/non-campaign" based on selection of other field "Family + Global Campaign Name" in Service Desk (Linked issues).


This would be the parameters:
If Family + Global Campaign Name value includes *SLT, *PDX, *ABM, *ESA, *REP then choose "campaign" value in the custom field "campaign/non-campaign" of its Linked issue

If Family + Global Campaign Name values is "none" "non-marketing request" "GSI" "LSI" "OOC" "LOC" then choose "non-campaign"value in the custom field "campaign/non-campaign" of its Linked issue

I did a lot of research, but with no success. Could anyone help please?

Lenka

[Aron Gombas _Midori_ · Accepted solution]

Create a custom post-function in Groovy, using the ScriptRunner add-on. (Your use case isn't that hard, actually.)

[Lenka Chabicovska]

Hi Aron!

Thanks a lot! Do you think so? I trust you then :-)

Thing is that I can not write any script, will I be able to create this custom post function in Groovy?

Lenka

[Aron Gombas _Midori_]

ScriptRunner executes scripts written in the Groovy language.

Even if you cannot write Groovy, they have lots of examples in the add-on documentation. I think you should be able to find something that's relatively close to your problem and tailor that to your needs.

If I were you, I'd look at behaviours: https://scriptrunner.adaptavist.com/latest/jira/behaviours-overview.html