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Automatically format Internal Comments

Bronagh Quinn
Contributor
June 11, 2018 edited

Is there a way to automatically format internal comments so that they are easily distinguished from public comments in the ticket comment thread?  I can see the Internal tag but was thinking perhaps different font colour or background colour. 

 

Are there any plug-ins available that can do this?  

 

1 answer

0 votes
Alexey Matveev
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June 11, 2018

Hello,

It is not possible out of the box.

Bronagh Quinn
Contributor
June 13, 2018

Thanks for responding to me Alexey, I should have been clearer in my question, I was aware that this is not possible out of the box. I was asking if anyone had found a way to do this using automation, plugins etc...

I notice that this functionality is default on the android app. 

Alexey Matveev
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 13, 2018

I do not know of such add-on. Moreover you are on Jira Cloud, I doubt it can be done  at all.

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