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Automation- Error while parsing additional fields. Not valid JSON

Jayme Burkhalter
Contributor
January 11, 2024

I am trying to write an automation for the following but I keep getting this error :

"Error while parsing additional fields. Not valid JSON"

Automation-

When: a new issue is created

Then:

  • 3 new tasks are automatically created with the trigger title in the Task title + "SPEC", "UAT", or "FUNC TEST"- examples:
    • SPEC (trigger issue summary)
    • UAT (trigger issue summary)
    • FUNC TEST (trigger issue summary)
  • These new tasks automatically link to the trigger story using "enables"

Please help me understand how to write this automation appropriately.  thank you

1 answer

0 votes
Trudy Claspill
Community Champion
January 11, 2024

Hello @Jayme Burkhalter 

Please show us the full automation rule you have at this point, and the details of each step in the rule.

We can't diagnose and advise about the error you received without that information.

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