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Automation - dependency rules

Thierry Bouvet
Contributor
July 22, 2024

Hello,

I have create a rule which updates a status for an issue (transition to done) and I have another rule which run when an issue is transited to this status (done).

The rule starting with the transition works perfect when a user do manually the transition but this rule does not start when the transition is done by another rule and not by the user.

Can you help me ?

Thanks very much

1 answer

1 accepted

1 vote
Answer accepted
Tessa Tuteleers
Community Champion
July 22, 2024

Hi @Thierry Bouvet , 

please validate if this last checkbox is checked in the Rule details of your second rule (the one that needs to be triggert by the first rule): 

Screenshot 2024-07-22 120559.png

- Tessa

Thierry Bouvet
Contributor
July 22, 2024

Thanks @Tessa Tuteleers you're right ! I didn't see this option !

Like Tessa Tuteleers likes this

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