Automation for comments from sub-tasks to parents inkl. linked issues

[Kaja Iske]

Hello,

I have a question about automations for comments.

We have three issuetypes: Change, Task, Sub-Tasks

They work together: The Change is realized by the task (issue link). The Task can have Sub-Tasks.

We already have two automations (s. Screenshots):

- Add comment to Task from Sub-Task

- Add comment from Task to Change (linked Issue)

These two automations runs perfectly but when a comment from a sub-task is adding to a task through the automation then the comment is not added to the linked Change. The automation only works if the user himself has written a comment. 

Do you know how I can solve this problem?

[Marco Brundel · Accepted solution]

Hi @Kaja Iske ,

Is the setting  
"Allow rule trigger" 

Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

In the rule details active? 

regards, Marco

[Kaja Iske]

Hi Marco,

that was the solution :-)! Thank you very much!