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Automation rule - Project default setting

Somnath Raveenthiran
Contributor
July 27, 2022 edited

Hi,

 

Can someone guide me on how to change the legacy automation rule from project default to our name in Jira service management? 

 

Error.JPG

1 answer

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John Funk
Community Champion
July 27, 2022

Hi Somnath,

Is there no name at all that comes up when you try to convert it? I would accept whatever name you can to convert it and then change it after that. 

Somnath Raveenthiran
Contributor
July 27, 2022

Thanks John figured it out how to change it

Like • John Funk likes this
John Funk
Community Champion
July 27, 2022

What was the solution?

Somnath Raveenthiran
Contributor
July 27, 2022

Just typed our internal support team name in configuration area and It took as Project default for all the rules which we had.

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