Can I add automation rule for automatically select user of insight field?

[jun lee]

I want to add automation rule for automatically select user of insight field when issue is created.

How can I do?

[Robin Flood]

Hello Jun!

You say automation rule, but I'm not sure if that means you have Automation for Jira installed?

Anyhow, if you just want to have a set user that is always the Incident Owner, you can always set this user as default value in your field configuration.

To navigate there: Issues -> Custom fields -> look up your field and show the actions -> Configure -> Edit Default value

If you have different Owners based on the issue type selected you can just add a different context for that. To do so, while on the Configuration page:

Add new context -> Type in Configuration scheme label -> Select desired Issue types -> Select desired Project -> Add.

If you want more advanced operations than this you need to use post functions or Automation for Jira, but we can get into that later if you explain your use case :)

Hope it helped!