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Can Jira auto generate Issue number?

Bryan Chen
Bryan Chen March 3, 2020

If I want to use Jira as an enterprise issue tracker, how can I create a mechanism to automatic generate an issue number such as IR-2019-1234567? Thanks!

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JP _AC Bielefeld Leader_
JP _AC Bielefeld Leader_
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March 3, 2020

Hi,

the Jira issue key is auto generated from the project key (defined when you create the project) and a auto incremented number.

If you need another mechanism for identifying your tickets you might want to use a Jira custom field, which is filled on issue creation based on rules that you define. You might need an addon do do this (ScriptRunner, Automation, other available automation tools from the marketplace).

Best

JP

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Bryan Chen
Bryan Chen March 4, 2020

Thanks for your useful and valuable information!

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