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Can a single card on Jira boards be configured to appear on more than one board

EnEm
Contributor
December 4, 2024

Quick question… can a jira issue be made ti appear on more than one board?

Thanks

1 answer

0 votes
Trudy Claspill
Community Champion
December 4, 2024

Hello @EnEm 

In what type of board do you want to make it appear?

In what type of project do the issues exist? Get that info from the Type column on the View All Projects page under the Projects menu.

Boards display issues based on Filters. Issues can appear in the results of any number of filters. An issue will appear in any board where the issue matches the board's filter.

You can create and save a Filter that selects any set of issues. You can then create a new Board based on the Saved Filter.

However when you create a board from a saved filter you can select only a Scrum board or a Kanban board. Those are the board types that are used by Software type projects.

You can't make a board like the ones shown in Business/Work Management projects, based on a saved filter.

And while Team Managed Software projects also use Scrum and Kanban boards, the boards made from Saved Filters function slightly differently. Such boards will function like the Scrum and Kanban boards used with Company Managed Software projects.

EnEm
Contributor
December 22, 2024

Thanks Trudy. I haven't fully understood this and I don't think I haveexplained my requirement properly.

Imagine five different projects. The projects can all be set up as whichever type helps to make this work, but in fact will be a combination of Business and Software Projects (but all could be set up as software). Natural preference is to set up all projects as Company Managed, but again, this doesn't matter.

Each project has a number of issues assigned to different users, with some unassigned. The goal is to view all issues for a given user across projects. This is not the same as assigned to me on the dashboard (not checked if even this goes across projects). The project manager needs to see all work across the organisation that is in the hands of User1 or User2, etc, in one place. 

It could be a single project with multiple boards (one for each "project") if the display of the type I am describing across projects is not possible. Ideally this is a board style display, allowing users work to be managed in the standard board interface (i.e. not a report).

Thanks for any help you can give.

Trudy Claspill
Community Champion
December 22, 2024

My original answer still applies.

Boards display issues based on filters that select issues. Any given issue can match the criteria of any number of filters. Because an issue can be references by any number of filters, and because Boards are based on filters, a given issue can be displayed in multiple boards.

There are two factors you mention:

1. issues across projects 

2. filter by Assignee

Regarding #2: All the board types in Jira (the default board for Work Management projects, the Scrum and Kanban boards used most often with Software projects) support filtering the display by the Assignee of the issue, natively. You see the available Assignees above the board on the left next to the search field.

Screenshot 2024-12-22 at 12.54.02 PM.png

 

Regarding #1: All Project types (Team or Company, Business/work management or Software) have the capability of having at least one board that shows all the issues within that one Jira Project. All Jira Project types get one board created for them automatically when the Project is created, and by default that board shows all issues from that one project.

The board that is created for a Business/work management project functions differently than the boards created for Software projects. And the boards created for Company Managed Software projects function slightly differently than the boards created for Team Managed Software projects.

If you want to have one board that shows issues from multiple Jira Projects the only way to do that is to first create a Filter that selects the issues from the Jira Projects.

After creating and saving the filter that selects the issues, navigate to the Boards list

https://yourBaseUrl/jira/boards?contains=

Click the Create Board button.

Choose if you want a Scrum Board or a Kanban board

Screenshot 2024-12-22 at 1.00.27 PM.png

 

Select the Board from an existing Saved Filter option and click Next

Screenshot 2024-12-22 at 1.01.07 PM.png

Give the board a name, select the Saved Filter you created previously (that selects all the issues you want to include across all the Jira Projects of interest), and specify a Location for the board. You can set the Location of the board only to Company Managed Software projects or to yourself. 

After setting that information, click Create board

The board that is created will function like the boards created for Company Managed Software projects.

 

Here is an example. I have a Company Managed Software project named "CO-Sprint-A" with the key "CS". Here is the original Scrum board created when this project was created, referencing all issues in that project, showing issue CS-138 from that project. The filter for this board is:

project = CS ORDER BY Rank ASC

Screenshot 2024-12-22 at 1.11.53 PM.png

 

Here is another board that shows the same issue. This happens to be a Kanban board. I created and saved a filter that selected issues from the CS project and from another project, then created a board based on that Saved Filter. The filter for this board is:

project in (CO-Sprint-A, TM-Scrum-A) order by rank asc

Notice the same issue highlighted by the red box, and the issue from the TM-Scrum-A project highlighted by the green box.

Screenshot 2024-12-22 at 1.15.39 PM.png

 

Issue CS-138 is shown in two boards. Any change to that issue via either board will be reflected in both boards as it is the same issue.

 

I hope that helps clarify the possibilities.

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