Can't Add Start date even I add it in Screens

[Maahshid Vaziri]

Hi guys, 

I recently create project in JSM, and edit fields in all screens of these project. and for issue type of service request with approval, I want add Start date but I can't add it, even though I add in Screens. 

Any Idea?

[Marc - Devoteam · Accepted solution]

Hi @Maahshid Vaziri 

Check the custom field context, might that it's set to specific issue type or projects.

[Maahshid Vaziri]

Many Thanks.!!! yes....

[John Funk]

Hi Maahshid,

The build in field in Jira is Start date (lowercase d). You added Start Date (uppercase D) to the screen. This is probably a custom field that was created at some point. You need to decide which field you want to us and add that field to the screen. 

[Maahshid Vaziri]

Many Thanks John, but the problem was from field conext