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Can't create ticket to atlassian at their portal

Eilif Johannsen April 16, 2018

Hi,

I'm trying to create a support ticket to Atlassian, but this seems to be broken.

The page I'm using is https://support.atlassian.com/contact/#/

I have been able to do it previously multiple times.

After I have Filled out "What can we help you with?", I have to fill out "Which product is this for?" but no matter what I press nothing happens.

I have tried different browsers, Edge and Chrome and Mozilla all with no luck, does others have this issue as well ?

1 answer

0 votes
Nic Brough -Adaptavist-
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April 16, 2018

Looks like their ID system is broken again, it's not accepting logins and hence throws me out of the support page when trying to raise something.

Eilif Johannsen April 16, 2018

Thanks, I received an email saying they have some issue from them 1 minute after I created this ticket, though that was through http://getsupport.atlassian.com/ but it must be the same issue.

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