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Cannot see newly added user in active agile board

Ethan
Ethan
Contributor
August 22, 2019

I have added a new user and the new user had activated and login to Jira.  There are Jira tickets already assigned to her in the current Sprint.

When I view the Active Agile board, I do not see the new user in the list of users filter (on the top of the board) but i can see all other users.

Is this a bug or have i missed a setting so the new user is visible on the Active Agile board?

Thanks and kind regards

Ethan

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Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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August 22, 2019

Interesting. TBH I haven’t paid much attention to the avatars. Question - are there issues on the board being displayed assigned to the user? 

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Ethan
Ethan
Contributor
August 22, 2019

I found the reason why ... it's because the new user did not have any Jira tickets assigned to them yet.  Once there is a ticket, the avatar will appear.

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Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
August 23, 2019

yep that would do it.

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