Change headers in Customer Portal requests list.

[Yolanda Vega]

Hi there,

I would like to change the headers that are visible in the customer portal requests list. is this possible?

[Victor Mutambuki]

Yes you can. Are you an Admin in the JIRA or the Service Desk?

Branding your customer portal

victor

[Yolanda Vega]

Hi,

I would like to and headers to the Requests in the customer portal...

Please see attached. 

[Victor Mutambuki]

Yolanda,

I must have misunderstood your question. I don't believe you can edit that portion and call it something else.

Victor

[Yolanda Vega]

Can I add to it ? Our customers utilize a Client ID field that they would like to see on the requests list. I would like to modify what headers we can report on. Thanks

Can you add this a an enhancement request. 

[Yolanda Vega]

Is there an upgrade to your system that contains the ability to modify what populates in the Requests report? Near future? maybe

Thanks