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Change value for object removed from custom field

Frederik Vodsgaard July 28, 2025

I have a setup where my jira ticket will change the status for object fx. in stock, in repair, and functional.
the issue is that i would like to change status to a default when removeing object from the issue. I am currently trying to do this:
image.pngimage.pngimage.png
I have tried with both "The replaced component" and also the custom field i use for my trigger - but i guess i cannot get change the value for a object that is no longer attached to the ticket?

1 answer

0 votes
Trudy Claspill
Community Champion
August 4, 2025

Hello @Frederik Vodsgaard 

What is the output in the rule execution audit log when the rule runs when an object has been removed from the issue?

My suspicion is that because the rule is triggered by a change to an issue the rule then has no context for the Edit Assets action.

The Lookup Objects action doesn't change the focus. It only gets a set of data.

I believe you need to insert a Branch on AQL to change the focus of the rule from the issue that triggered it to the related asset object.

Screenshot 2025-08-04 at 4.37.51 PM.pngScreenshot 2025-08-04 at 4.38.06 PM.png

Then put the Edit Object action inside the Branch.

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