Comment link to Jira ticket on GitHub Pull Requests Automatically

[Kevin Brown]

We have Jira and GitHub integrated such that Jira knows what pull requests have been created in GitHub.

How do I configure Jira to automatically add a comment to the GitHub pull request with a link back to the Jira ticket? It's easy enough to go from Jira out to GitHub, but getting back is not very smooth at the moment.

[Kevin Brown · Accepted solution]

I ended up building a GitHub action to do exactly this: https://github.com/exogee-technology/action-jira-linker . Feel free to use it in your setup!

It tests if it can find a Jira issue with the pattern in your branch name, and if so, it comments a link back to the Jira issue like this: https://github.com/exogee-technology/graphweaver/pull/340#issuecomment-1980143906

You can configure a header and trailer on the comment.

[Christophe De Beule]

@Kevin Brown

I am Christophe a solution engineer for Exalate.

With Exalate you can easily create an intigration between Jira and GitHub.

When you linked or created a new ticket in jira the sync is by default bi-directional, you are in full control what you receive and send out to each system.

The solution boasts a unique decentralized approach to integrate your work systems together while providing full autonomy to each side of the connection.

To make your life easier you can create a trigger, this will automatically sync for you. So no more manual work.

Exalate is easy and straightforward to set up and you can control exactly which data you want to send and/or receive. 

If you would like to see a customized demo of the product, don't hesitate to book a slot with us. 

Kind regards,

Christophe De Beule