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Create a Bug linked to Requirement in Team-Managed projects

Sergio Cardoso July 18, 2024

 

What is the Jira configuration so that the external client can create Bugs associated with Requirements?

Currently, as an Admin, I can create a Bug linked to a Requirement, but when external clients want to do this, the ‘Linked Issues’ field does not appear on the client's page layout.

Any tips?

Thank you

1 answer

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Answer accepted
Trudy Claspill
Community Champion
July 19, 2024

Hello @Sergio Cardoso 

Welcome to the Atlassian community.

What type of project is being used? You said it is Team Managed, but is it Business, Software, or Service Management? You can get that information from the Type column on the View All Projects page under the Projects menu.

Can you provide a screen image of what the client sees?

Sergio Cardoso July 22, 2024 edited

Hi @Trudy Claspill

Thanks for the warm welcome! 

As requested, I'm sharing some screens of the project config.
Thanks for the help!

Type: Team Managed - Business project


Screen Image of client-side:



Screenshot 2024-07-22 at 10.20.12.png Screenshot 2024-07-22 at 10.20.51.png

Sergio Cardoso July 22, 2024 edited

Screenshot 2024-07-22 at 14.05.00.png

I also send this screen from Bug Field Configuration

Sergio Cardoso July 22, 2024

Screenshot 2024-07-22 at 14.20.36.png The challenge is to ensure these two fields are available on the client side when creating a bug, allowing them to be associated with a requirement.

Sergio Cardoso July 22, 2024

Solved - Permissions sets.

Thanks

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