Create an Issue with automation and set hidden field

[Gsfyris]

Hello!

I'm trying to create an issue with automation and set a field "Hidden Field" that is not in any screen, as I want it to be hidden from the user. I get the following error:

The set fields may be unavailable for this project/type. Fields ignored:

Hidden Field

Can I do something like that or do I need a workaround?

[John Funk]

Hi Gsfyris,

Create a Create Screen and Edit/View Screen (or even separate Edit and View screens). Put the hidden field on the Create screen but not the other two. 

You can create the new screens by copying the existing ones and adding them to the Screen Scheme. 

[Gsfyris]

Hello!

Wouldn't that make the field visible to the user on creation?

[Trudy Claspill]

Hello @Gsfyris 

What problem are you trying to solve by setting a field that is not visible in the issue?

What type of project does this concern? You can get the project type information by clicking the ... button next to the project name in the panel on the left.

[Gsfyris]

Hello!

It's a Software project.

The Issue is created by a web request and I want to set an ID to relate it to an external source. This ID must be set during the automated creation and must not be editable by the user.

[Trudy Claspill]

Thank you for the additional information.

Is the project Team Managed or Company Managed?

You said the field should not be editable. Should the content be visible to the user?

Will the information in the field be used in any way during the life of the issue by process within Jira or by external integrations with Jira?