Custom Field add to Quick View

[Justin V]

Hi,

I created a custom field in JIRA and I want to add it to the quick view on the Kanban board. For example, when on the Kanban board and clicking on a card, it shows the quick view on the right. My custom field does not show up there.

If I open the ticket, if the field has data, it is displayed. How can I also make sure this custom field is permanently displayed even if the value is blank? Adding a default value of "None" did not work.

[Thomas Deiler]

Dear @Justin V ,

if "none" default value was not created by you, then it is a synonym for NULL. Add something like "empty" as a default. Then it should show up.

By design custom fields are not shown before they have a value unequal NULL. Not even only on the agile boards.

So long

Thomas

[Justin V]

Hi @Thomas Deiler 

Thanks for the reply. I went into Issues > Custom Fields > Configured my field and added in a default value of Empty. However, it still does not show in my full detailed window screen.

Also, when I DO manually add in a value, it appears on the expanded details screen. Do you know how I can add it to the quick view in the Kanban board too?

[Thomas Deiler]

Dear @Justin V ,

does it show in full screen issue detailed view?

Thomas

[Thomas Deiler]

Dear @Justin V ,

I just did what you wanted on my system:

• Added a Multi-line text custom field called "Acceptance Criteria"
• Wrote "text" inside
• added this field in board configuration / tab "Issue Detail View", section "general fields"
• It showed up unter "Details" in Issue Quick View on the right side.

(Jira Software 8.5.3 / Kanban Board)

So long

Thomas