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Date Picker Custom Field appears under Service Desk Request

Gawie_Bing July 2, 2018 edited

I am building a "Meeting Request" issue type which has a load of custom fields related to scheduling a meeting.  One of the custom fields uses the Date Picker and is called "Meeting Date 1".  When I go into the issue from the queue (I assume that this is the view screen) this custom field does not appear in the main body with the rest of the custom fields but sits on the left under Service Desk Request. 

If I edit the issue, this field appears in the correct location along with the other meeting request custom fieldsMeeting Date 1 location issue.png

1 answer

0 votes
Marko Filipan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 5, 2018

Hi Gavin,

Please note JIRA will always group Date/time type of fields in the Dates section automatically on your View Issue screen, that's why it appears on the right side on your instance. This works like that by design.

There are some alternatives you might consider and they include changing type of field, custom development (modifying implemented interface) or utilizing custom plugins (scripted fields). Some examples of these can be found on an existing community thread: Show custom date fields under tab instead of dates area.

Cheers,
Marko




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