Delay in seeing updates to Jira quick filters on timeline

[marty_chang]

Hello! 👋 Can anyone confirm whether a delay is expected between updating a board's quick filter and seeing the change reflected in the Timeline tab of the board?

Steps to reproduce

1. Open the Timeline tab.
2. Apply a quick filter named "Roadmap".
3. Find an epic that needs to be filtered out.
4. Edit the "Roadmap" quick filter to exclude the unwanted epic.
5. Open the Timeline tab again, with the Roadmap filter applied.

At this point the unwanted still shows up for me, which makes me wonder whether a delay is normal between the quick filter edit and the resulting visualization on the Timeline tab.

[Tomislav Tobijas · Accepted solution]

Hi @marty_chang ,

Can you share the quick filter query you're using?

I believe Epic will still show all until you have items displaying below Epic.

Meaning, if you just exclude Epic, it will still display on the Timeline. For example, something like this won't work (where KEY-11 is Epic):

key not in (KEY-11)

But if you would also include all items below that Epic, so something like this:

key not in (KEY-11) AND parentEpic NOT IN (KEY-11)

This would exclude Epic and all child items from Timeline immediately.

Cheers,
Tobi

[marty_chang]

Thank you very much for the detailed explanation @Tomislav Tobijas !

I think your answer explains the symptom I'm seeing. But ... it also raised a separate question which seems even more perplexing. 😅

[Tomislav Tobijas]

No problem @marty_chang !

I saw the question and would recommend checking what Akhand mentioned. Setting resolution automatically is not something that's coming out of the box. You can either add this field to a screen that is displayed when you transition an item to green status, or use a workflow post-function or automation so it's done automatically.