Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Delete Duplicate Screen and Screen Schemes.

Mike Bell
Contributor
March 1, 2024 edited

After our cloud migration we ended up with some duplicate issues. No big deal. During clean of screens and screen schemes however I have been unable to figure out how to deleted duplicate screens that are assigned to duplicate screen schemes. Example...

Screen1 (migrated) is associated with ScreenScheme1 (migrated).

There is no workflow associated.

I seem to be stuck. Can anyone help?

Thanks,

 

Mike  

2 answers

1 accepted

2 votes
Answer accepted
Mikael Sandberg
Community Champion
March 1, 2024

The order you need to delete this is delete the issue type screen scheme first, then the screen theme followed by the screen. Here is a good reference on how the different schemes are connected, the KB is for Data Center but it works the same way on Cloud. Basically you start with the scheme closed to the project and work your way up.

Mike Bell
Contributor
March 1, 2024

Thank you Mikael. Makes perfect sense. I think that I "feel asleep at the wheel" here.

 

0 votes
Mohamed Riza _ServiceRocket_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 1, 2024

Hi @Mike Bell , 

To expound a little bit on what Mikael mentioned, in order for you to be able to delete a screen, it has to not be linked to any other piece of configuration. 

A screen is not directly connected to a project. A screen belongs is a part of a screen scheme, which is then a part of the Issue Type Screen Scheme which is then connected to a project. 

So in order to delete a screen, you will need to see which screen schemes it belongs to and then there after also check if they have any issue type screen schemes they are connected to. 

Once you have determined that, then you will have to delete from the Issue Type screen scheme, then the screen scheme, and then finally the screen itself. 

Hope that clarifies. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
atlassian, jira product discovery, jpd premium, product management, idea management, product discovery, jira premium, product planning, atlassian community, product development, roadmap planning, product prioritization, feature management

Introducing Jira Product Discovery Premium ✨

Jira Product Discovery Premium is now available! Get more visibility, control, and support to build products at scale.

Learn more
AUG Leaders

Atlassian Community Events